Gaming should be an enjoyable form of entertainment, not a source of stress. At hbaze, we believe every player needs to know their limits — and staying within them is what responsible gaming is all about.
Responsible gaming means enjoying gaming as a healthy part of your entertainment. It means knowing your budget and time limits, recognising when gaming is becoming a problem, and seeking help when you need it. At hbaze, we place the highest importance on building a culture of responsible gaming.
Online gaming can be fun and exciting, but it's only truly enjoyable when you stay in control. hbaze believes every player should understand that gaming is a form of entertainment, not a guaranteed way to make money. Responsible gaming means not letting losses discourage you, and never chasing them by placing bigger bets.
Our platform provides multiple tools and features to support responsible gaming. We want you to enjoy gaming without it affecting the other areas of your life. Family, career, health, and relationships always come before gaming.
Remember: every game outcome is completely random. No strategy or method can guarantee you will win every time. Losing is a normal part of gaming.
Hbaze's responsible gaming policy isn't just words on a page — it's part of how we operate every day. At every step, we make sure our users can enjoy gaming in a safe and healthy environment.
We apply the same responsibility standards to our advertising. No ad portrays gaming as a way to earn money, and none are targeted at minors.
Hbaze offers several effective tools to help protect players and keep you fully in control of your gaming habits.
Set your own daily, weekly, or monthly deposit limit. Once set, it takes effect immediately.
Set a time limit for how long you play in a single session. You'll receive an automatic notification when the time is up.
Take a break of 24 hours to 30 days. Your account will be temporarily deactivated during this period.
Set a long-term self-exclusion of 6 months to 5 years. This decision takes effect immediately.
View your complete gaming and financial history. Analyse your habits and make informed decisions.
Turn off marketing and bonus offer notifications at any time. You can turn them back on whenever you choose.
To use these tools, go to your account settings. For any issues, our 24/7 support team is always available.
When gaming gets out of control, certain warning signs appear. Recognising them early means you can get help in time. If you notice even one of the signs below, it's time to take action.
Spending beyond your budget in an attempt to recover lost money.
Spending more time gaming and less time with family and friends.
Gaming is affecting your sleep, or you are staying up late to play.
Feeling irritated, angry, or anxious when you are unable to play.
Gaming has caused a loss of focus at work or in your studies.
Hiding your gaming habits from family or lying about them.
If you recognise several of the signs above in yourself, please seek help now. Taking a break from gaming is not a weakness — it is a courageous step.
Ask yourself the questions below. If you answer "Yes" to most of them, it may be time to review your gaming habits.
Do you spend more than your set budget on bets?
Do you find yourself playing more after a loss to try to win back what you lost?
Has gaming caused problems in your relationships with family or friends?
Do you gamble using borrowed money or household funds?
Do you feel restless or irritable when you are unable to game?
Do you skip work or important responsibilities to spend time gaming?
Have you tried to stop gaming but found yourself coming back repeatedly?
Your Score Analysis:
Hbaze strictly prohibits anyone under 18 from using the platform. Keeping children and teenagers away from online gaming is every parent's responsibility, and hbaze actively supports that effort.
Use Windows Family Safety or Net Nanny to manage and restrict your child's browsing activity.
Use the built-in screen time and app lock features available on both Android and iOS.
Problem gambling is a real issue, and seeking professional help is completely normal. You are not alone — many people have been in this situation and, with the right support, have returned to a healthy life.
Our responsible gaming team is available 24/7. Reach out directly for help with self-exclusion or setting limits.
Open up to someone you trust. Support from family is the greatest strength on the road to recovery.
Speak with a mental health professional. Many public and private organisations in Bangladesh offer counselling services.
Share your experience with others facing the same challenges. Peer support makes the road to recovery easier.
Your privacy is fully protected. Information related to seeking help is never shared with any third party.
We prove it through action, not just words. See the core pillars of our responsible gaming programme.
Age verification is carried out for every account as part of the KYC process. Users under 18 are strictly prohibited from accessing the platform.
Smart algorithms detect unusual gaming patterns and our team proactively contacts at-risk players.
All tools — from limit setting to self-exclusion — are easy to use and take effect immediately.
Responsible gaming information and resources are shared regularly to help players stay informed.
Our support team is specially trained in responsible gaming and equipped to help you with sensitivity and care.
All our policies are written in clear, plain language with no hidden terms — straightforward and easy to understand.
Decide how much you are willing to spend before you start playing, and never go beyond that limit.
Avoid extended gaming sessions. Take regular breaks and make time for other activities.
Losing is a normal part of gaming. Do not chase your losses by placing bigger bets.
Do not turn to gaming to escape sadness, stress, or loneliness. It can make things worse.
Never gamble with borrowed money or funds needed for household expenses. Only use money you can afford to lose.
Gaming is entertainment, not a source of income. Keeping that mindset makes it much easier to avoid problems.