Legal Document

Hbaze Terms and Conditions – Know Before You Play

Please read these terms and conditions carefully before using the hbaze platform. Everything you need to know about your rights, responsibilities, and our commitments is clearly set out here.

Last Updated: January 1, 2026
1

Introduction & Applicability

Hbaze (bundles.win) is an international online gaming platform. These terms and conditions ("Terms") constitute a legally binding agreement between hbaze and you. By accessing the site, creating an account, or using any of our services, you are deemed to have accepted these Terms.

These Terms apply to the hbaze website, mobile app, and all associated services. If you do not agree with these Terms, please do not use any hbaze services. We recommend reading this entire document carefully at least once and saving a copy for your records.

These terms and conditions are provided in English for our users. In the event of any dispute or discrepancy in interpretation, the English version shall be considered final.

2

Account Register

Opening an account on hbaze is completely free. However, you must provide accurate and truthful information during registration. hbaze reserves the right to suspend or close any account found to contain false or incomplete information.

  • Each individual may register only one account. Multiple accounts are strictly prohibited.
  • The name, phone number, and payment details provided at registration must be your own.
  • Keeping your account password confidential is your responsibility. You must not allow anyone else to use your account.
  • If you notice any suspicious activity on your account, contact hbaze support immediately.
  • Multiple accounts from the same address or device within a household are not permitted.

After registration, you may be required to complete account verification (KYC), particularly before your first withdrawal. The verification process is straightforward and is generally completed within 24 hours.

3

Age Limit & Eligibility

The minimum age to participate on hbaze is 18. If you are under 18, you are strictly prohibited from using this platform. hbaze may request a national ID card or passport for age verification at the time of registration or at any point thereafter.

Warning: Any user under the age of 18 who registers or plays will have their account immediately closed, and all funds may be forfeited.

  • Online gaming must be legal in the country from which you are playing.
  • Accounts cannot be opened from regions on the restricted countries list.
  • Current hbaze employees and their immediate family members are not permitted to play on this platform.
  • If you have been advised to abstain from gaming due to mental health concerns, please follow that guidance.
4

Deposits & Withdrawals

Deposits and withdrawals on hbaze are simple and secure. We support bKash, Nagad, Rocket, and bank transfers. All payment transactions are protected with SSL encryption.

  • Deposits are generally instant — funds are credited to your account within minutes of sending.
  • Withdrawal requests are typically processed within 2–4 hours.
  • The payment method used for withdrawal must match the method used for the original deposit.
  • Minimum deposit and withdrawal amounts are listed on the platform's payments page.
  • Hbaze reserves the right to hold any payment if a transaction is suspected to be fraudulent.
  • Depositing from a third-party account is strictly prohibited.

Identity verification is mandatory before your first withdrawal. Incomplete KYC may delay the withdrawal process.

5

Bonuses & Promotions

Hbaze regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which must be read before acceptance. Failure to comply with bonus terms may result in the bonus being voided.

  • The welcome bonus is available to new members only and can be claimed once.
  • A Wagering Requirement must be met in order to withdraw bonus winnings.
  • Not all games may be available for play with bonus balance — restrictions will be specified in each offer.
  • Multiple bonuses cannot be active simultaneously unless explicitly stated otherwise.
  • If bonus abuse is suspected, hbaze reserves the right to cancel the bonus and suspend the account.
  • Bonus cash cannot be transferred to another user.

Regular players enjoy exclusive benefits under the hbaze loyalty program. The program's terms are published separately and are subject to change at any time.

6

Gaming Rules

Each game on hbaze has its own set of rules. Slots, Live Casino, fish games, and Sports Betting each operate under separate rules. It is advisable to read the specific rules for any game before you start playing.

  • The dealer's decision in Live Casino games is final. In the event of a technical error, the game round may be voided.
  • If your internet connection drops during play, the outcome of any active bet will be determined based on server logs.
  • Any winnings resulting from a game bug or technical error will be considered void.
  • In Sports Betting, the official match result is considered final.
  • Using multiple accounts to place matching bets and gain an artificial advantage is strictly prohibited.
7

Security & KYC Verification

Hbaze places the highest priority on the safety of all users. The KYC (Know Your Customer) process is one of our key tools for preventing fraud and combating money laundering. Your cooperation helps keep this platform safe for everyone.

  • A national ID card, passport, or driving license may be required for KYC verification.
  • Large withdrawal requests may be subject to additional verification procedures.
  • Hbaze may temporarily freeze an account if suspicious activity is detected.
  • All information you provide will be kept secure in accordance with our privacy policy.
  • Enabling two-factor authentication (2FA) is strongly recommended.
8

Prohibited Activities

Hbaze is committed to maintaining a fair and balanced gaming environment. The following activities are strictly prohibited and may result in permanent account termination and forfeiture of any remaining balance.

Strict Warning: The following activities may result in legal action.

  • Creating multiple accounts to abuse bonuses or promotions.
  • Using software, bots, or automated tools to gain an unfair advantage in games.
  • Attempting to access another user's account or any form of hacking.
  • Money laundering or depositing funds from illegal sources.
  • Creating or operating an account using a false identity.
  • Intentionally exploiting technical glitches on the platform for personal gain.
  • Colluding with other users to manipulate outcomes by coordinating bets.
9

Account Closure & Suspension

Hbaze reserves the right to close or suspend any account at any time, with or without stating a reason. We generally issue a warning for rule violations, but serious breaches may result in immediate action.

  • You may request to close your account at any time.
  • A self-exclusion option is available as part of our responsible gaming commitment.
  • Prior to closing an account, we will attempt to return any legitimate balance — except in cases involving rule violations.
  • A maintenance fee may apply to inactive accounts (over 12 months).
10

Limitation of Liability

Hbaze always strives to ensure reliable service; however, it is necessary to define the limits of our liability under certain circumstances.

  • Hbaze is not liable for any losses resulting from technical issues, server outages, or internet disruptions.
  • Our liability for issues caused by third-party game providers is limited.
  • Hbaze is not liable for any personal financial losses incurred through gaming.
  • If services are suspended for legal reasons, hbaze will endeavor to provide advance notice.

Online gaming carries financial risk. Only bet what you can afford to lose. Learn more at Responsible Gaming Page.

11

Changes to Terms & Conditions

Hbaze reserves the right to modify, amend, or update these terms and conditions at any time. You will be notified of any changes via email or through the platform. Continued use of the platform after any such changes constitutes your acceptance of the updated terms.

  • For significant changes, we will endeavor to provide at least 7 days' notice in advance.
  • If you do not agree to the updated terms, you may request to close your account.
  • The date of the latest update will always be shown at the top of this page.
12

Contact

If you have any questions or complaints regarding these terms and conditions, please contact us. Our support team is available 24/7, seven days a week.

Live Chat
24/7 Bengali Support

Why hbaze's Different Terms & Conditions?

We believe transparency is the best policy, which is why our terms and conditions are written in plain language.

Terms & Conditions in Bengali

All hbaze terms and conditions are provided in plain language. We have deliberately avoided complex legal wording to make everything easy to understand.

Full Transparency

There are no hidden conditions. Everything is clearly stated — from bonus wagering requirements to withdrawal timeframes.

Safe Gaming Guarantee

Our terms and conditions support responsible gaming. Self-exclusion, deposit limits, and break options are available to all users.

Regular Updates

Hbaze terms and conditions are regularly reviewed and updated to keep pace with changes in law and technology.

User-Friendly Policy

The needs and experiences of Bangladeshi users were given top priority in drafting these terms.

24/7 Support

If you have any questions about these terms, our Bengali-speaking support team is always ready to help.

Done reading the terms? Get started now

Now that you know the hbaze terms and conditions, open a free account and enjoy hundreds of games including slots, Live Casino, fish games, and more.

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